Refund policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Destinations We currently ship within the United States.
Estimated Delivery Times
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Delivery times are estimates and may vary due to carrier delays or other factors beyond our control.
Shipping Rates Shipping rates are calculated at checkout based on your order weight and destination.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [support@evnor.co] within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.
Returns & Refunds For return shipping, please refer to our [
At Evnor, we want you to be completely satisfied with your purchase. Please read our refund policy carefully before placing an order.
Eligibility for Refunds We accept refund requests within 30 days of receiving your order. To be eligible, items must be unused, undamaged, and in their original packaging. Please note that sticker products that have been peeled or applied are final sale and non-refundable.
How to Request a Refund To initiate a refund, please contact us at support@evnor.co with your order number and reason for the return. We will respond within 1–3 business days.
Refund Processing Once your return is approved and received, your refund will be processed within 5–10 business days to your original payment method.
Non-Refundable Items
- Used or damaged products
- Items returned after 30 days
- Digital downloads
Return Shipping Return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable.
Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us at support@evnor.co within 7 days of delivery with photos of the issue. We will arrange a free replacement or full refund at no additional cost.
]. Items should be returned to our US warehouse. Return address will be provided upon request.
Contact Us For any shipping-related inquiries, please reach out to us at support@evnor.co.